Return Policy
Customers have the option to return their order within 7 days of receiving the delivery.
Products from the Sale are not eligible for returns or exchange.
All returns must be in unused condition with all original tags and packaging intact.
Any discounted products are not eligible for return.
We may refuse returns where it’s obvious that the item has been worn, washed, or soiled. If you have received a defective product, send us images at 9552941652, and we will get back to you.
We have a reverse pick-up facility for most pin codes. For pin codes that are non-serviceable by our courier partners against the reverse pick-up policy, you will have to ship the product(s) to the below-mentioned address:
Jugnoo.store
Infront of Prabhat Bekary, Nagar-Manmad Road, Savedi, Ahilyanagar (Ahmednagar)-414003.
Whats App on: +91 9552941652
After receiving the items in the expected condition, the order amount will be refunded via the same payment method within 15 business days.
For any other inquiries or requests, please email us at jugnoostore009@gmail.com
Exchange Policy
To speed up the delivery of the product to the customer, we’ve enhanced the conventional replacement process.
If you require a replacement for a product, please initiate a return request for the product(s) to be returned.
After receiving the returned item, the order amount will be refunded via the same payment method within 15 business days.
In the meantime, place a new order for the desired product and size. This will guarantee that you receive the new product promptly, bypassing the need to wait for the return process to finish.